CGC’s Infrastructure Management services enable leading companies within the Maryland, Virginia, and Washington DC area to optimize, secure, manage and support their mission-critical infrastructure. CGC partners with clients to align IT programs and goals with enterprise strategy to deliver solutions that drive business process as well as improve the availability, reliability and performance of data center, network and security infrastructure.
CGC combines expert consulting, integration, support and managed services with world-class customer service to help IT organizations in Maryland, Virginia, and Washington DC to reduce costs, increase efficiencies and manage risk in the data center.
Technology leadership coupled with world class supporting infrastructure and an experienced pool of resources helps us deliver high value, cost effective solutions to our customers.
CGC’s – Infrastructure Management Services offer the following features:
- 24×7×365 Operations
- Strong Centers-of-Excellence in various technologies
- Best-In-Breed Practices
- Strong Application Background
- Integrated Solutions
- Dedicated / Shared operations centers for customers
- Integrated operations helpdesk (Infrastructure and Application)
- Data Center
- Flexible Sourcing Models – Staff Augmentation, SLA Based Delivery , SLA + productivity gain, Total Outsourcing, Output based
- Strict adherence to ITIL& ITSM Process Framework
- Reduced TCO (Total Cost of Ownership)
- Adherence to industry best practices and processes
- Domain expertise on-tap
- Round the clock support
- Retention of IT strategy and control by the customer
- Reallocation of existing staff to other strategic assignments
- Right sizing of resources
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